The FISC's disaster recovery system at this point only provides protection for IBM mainframe systems. Our disaster recovery experts are continuing to flesh out the tasks and rules for IBM mainframe disaster recovery operations to improve existing recovery operations and provide a point of reference for future coverage of other types of computer systems.
The FISC's current disaster recovery method is proactive in approach. We establish on FISC premises the operating equipment and environment needed to restart information operations when a customer's system goes gown. The FISC provides shared disaster recovery computer equipment, a public network, and server room machinery (e.g. electric generators, uninterrupted power supply), all of which is kept constantly in excellent operating condition to respond at any time to any possible disaster recovery situation. When the need for disaster recovery arises, the FISC turns over its equipment for the customer to operate itself. Working hand in hand, the FISC and its customers develop disaster recovery mechanisms tailored to customer needs, carrying out regularly scheduled tests and unscheduled drills to ensure effective disaster recovery capability at all times.
Financial institutions rely more heavily all the time on information systems. When natural or manmade disaster shuts down an information system, the disruption can severely damage an institution's image. To head off such problems, the FISC works to understand the disaster recovery needs of financial institutions and build robust server rooms and computer equipment capable of providing failsafe disaster recovery service. With FISC behind the scenes, a financial institution can go about its business assured that it's ready for the worst.
1. Service plan
(1) Configure system architecture.
(2) Confirm resource availability.
(3) Market analysis and marketing strategy.
(4) Design layout of disaster recovery server room.
(5) Work out organizational aspects of disaster recovery operations.
(6) Sign contract.
2. Marketing
(1) Distribute questionnaires.
(2) Visit customers.
(3) Verify demand.
(4) Design disaster recovery plan.
(5) Sign contract.
(6) Revise contract.
3. Building and modification of physical environment
(1) Build and modify FISC disaster recovery environment.
(2) Build and modify customer backup system.
4. Recovery system testing
(1) Scheduling.
(2) Adopt testing regimen.
(3) Implement testing regimen.
(4) Review and improve tests.
5. Daily operations management
(1) Scheduling management.
(2) Resource allocation.
(3) Management of environmental changes.
(4) Administrative support.
6. Disaster recovery drills
(1) Scheduling
(2) Adopt drill regimen.
(3) Implement drill regimen.
(4) Review and improve drills.
7. Disaster response
(1) Reporting.
(2) Scheduling and allocation.
(3) Mobilization and Response Team
(4) Implement response operations.
8. Workflow
1. Provision of recovery computer equipment and an operating environment
The FISC uses robust server equipment of all descriptions to simulate the computer system setups at financial institutions and ensure that we are capable of serving institutions with different computer systems, so that they can get back up and running as quickly as possible after a disaster has occurred. In addition, we also provide a full range of other facilities needed for financial institution operations, including temporary office space, meeting rooms, disaster recovery workspace, and data media storage rooms, as well as phones, photocopiers, fax machines, and parking spaces. With the support of the FISC, there is no reason why operations should be affected by disasters or accidents.
2. Planning and design of disaster recovery systems
(1) Assistance with overall management, implementation, and guidance.
(2) Disaster recovery education and training.
(3) Regularly scheduled testing, drills, and system reviews; recovery services
in event of disaster.
(4) Related technical support.
(5) Compilation of disaster recovery documentation.
3. Physical plant
(1) FISC operates out of its own independent building, constructed to withstand
earthquakes of up to 7 on the Richter scale.
(2) High-capacity elevators (2 passenger elevators, 1 jumbo freight elevator).
(3) Air conditioning system maintains constant temperature and humidity.
(4) Smart card access control; visitor identification and registration.
(5) 24-hour security guards and surveillance cameras; central monitoring
system.
(6) Independent electric generators, UPS system, and large reserve fuel tanks.
(7) Motion sensing equipment under elevated floor in server room detects
human movement.
(8) Public address system and special phone reserved for emergency use.